Sewerage Services Department of Malaysia or Jabatan Perkhidmatan Pembetungan (JPP) acts as the unseen orchestra conductor, harmonizing the flow of wastewater through this vital underground network. Dedicating personnel meticulously design, build, and maintain this intricate system of sewers, treatment plants, and pumping stations. From monitoring wastewater quality to controlling odours and preventing environmental pollution, JPP ensures the safe and efficient disposal of urban wastewater, protecting public health and preserving the environment. But their role extends beyond the pipes. JPP actively promotes public awareness about proper sanitation practices, educates communities on the importance of water conservation, and collaborates with stakeholders to improve wastewater management systems.